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Assistant Chief Steward

Allgemeine Informationen

Land/Region
Katar
Bundesland/Kanton/Stadt
Doha
Standort
Rosewood Doha
Abteilung
Speisen und Getränke – Essen und Trinken
Jobtyp
Festangestellt in Vollzeit

Jobbeschreibung

Job Summary


To assist the Heart of House Manager in cleaning of F&B equipment, facilities and utensils, as well as the return of cleaned items to the respective area and proper storage, or any other assignment given by the management if and when required. It is mandatory to be vigilant and aware of individual responsibilities of HACCP.


Essential Duties and Responsibilities:

Operations

• Responsible for the proper and adequate supply of China, Glassware, silver and other services ware to preparation and service areas. Responsible for maintaining approved and established par stock and inventory levels.

• Responsible for the cleanliness and orderliness of all kitchens during all service periods and in close relation to the kitchen team to assure the proper execution of such task is observed in all areas.

• Responsible for complete and throughout sanitation of all kitchen’s preparation, food receiving and storage areas, in direct collaboration with his/her immediate subordinates and the entire kitchen crew.

• Responsible for maintaining good working conditions and appearance of glassware, silver and service ware or any other equipment pertaining to equipment.

• Responsible for monitoring any support concession or contract cleaning on property, including night cleaners.

• Responsible for the storage, transportation and all procedures relating to proper handling of department equipment, and to conduct constant inventories to identify any variance in par stocks.

• Reviews and updates all stewarding positions, descriptions and performance standards.

• Ensuring that all associates wear a clean and proper uniform as stated in the hotel policy and that grooming standards are in effect.

• Approves all stewarding schedules to ensure proper coverage in all areas of operation at all time.

• Responsible for enforcing procedures related to handling stewarding equipment, washing and sanitizing chemicals, oil disposal, hazardous chemicals, established with a properly demonstrated method of operational training under the supervision of the chemical supplier chosen by the hotel. The same must also ensure sufficient training on usage of department-related products such as chemicals etc.

• Maintains positive and cooperative working relationship with all departments and associates to ensure professional daily operation.

• Conducts regular “breakage awareness” and “proper handling” training.

• Attending Events Coordination Meeting.

• Institutionalize within the department and the hotel the group environmental procedures motivating continuously waste reduction, proper recycling, minimizing unnecessary procedures whenever applicable.

• Responsible to maintain departmental related costs including hotel equipment and operating supplies replacement, cleaning supplies and all other stewarding related expenses to an approved level.

• Conducts daily briefings informing all his subordinates of daily operations, upcoming events and possible preparation requirements setting appropriate timing not influencing the overall operation.

• Responsible that all cleaning procedures are followed by his subordinates without damaging kitchen equipment.

• Participate in China, glassware, silverware inventories as necessary.

• Completes other responsibilities as assigned by the EAM i/c F&B.

• Be environmentally friendly, reduce waste, recycle when possible and as per the hotels implemented standard of waste segregation, reuse whenever applicable.

• Assistant chief steward must be cost conscious and try to avoid any wastage of chemicals or general storeroom items as long as adhering to established hygiene rules & regulations.

• Must control the general storeroom and chemical storeroom requisitions and only approve such items that are really and necessary deemed as requirements for the day-to-day operation and which are in line with forecaster business volumes.

• Follow up and ensure no details are overlooked. Assume personal responsibility and accountability. Use thoughtful judgement. Avert or solve problems discreetly and promptly.

• Team player who values teamwork and is able to communicate effectively with all levels of associates.

• Discreet, reliable and honest. Positive “can do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Guest-driven and friendly. Outgoing, pleasant personality with significant guest interaction.

• High degree of integrity and sincerity.

• Able to embrace and respect the local culture.

• Able to accept criticism from others very positively.

• Able to learn rapidly, adjust and grasps changes quickly. Be able to think on her/his own when required.

Talent & Culture

• Oversee the punctuality and appearance of all stewarding associates under your direction, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
• Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
• Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual.
• Develops the skills and effectiveness of all stewarding associates through the appropriate training, coaching, and/or mentoring.
• Supports, demonstrating and reinforcing Rosewood Hotels & Resorts’ Values and Culture Characteristics.
• Ensures that associates have a complete understanding of and adhere to associate rules and regulations.
• Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

Über uns

Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city’s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world’s pinnacle of private luxury living and contemporary style in Qatar.


WHY JOINING US?


At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose.

We believe we have the power to impact and enrich everyone’s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.

Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.

Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.