Outlet Manager
Jobbeschreibung
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We are looking for a passionate Outlet Manager to join our team at Rosewood Schloss Fuschl. You will play a key role in shaping distinctive dining experiences that reflect the spirit of the destination - elegant, authentic, and deeply personal. You lead with presence on the floor, inspire your team, and ensure that every guest interaction reflects the highest standards of luxury hospitality.
Key expectations:
- Lead the day‑to‑day operation of your outlet, ensuring seamless service and exceptional guest experiences
- Act as a visible host and ambassador, creating warm, memorable moments for our guests
- Recruit, train, lead, and develop a passionate service team, fostering engagement and accountability
- Ensure close collaboration with Culinary, Bar, and supporting departments
- Uphold and continuously refine SOPs, service rituals, and Rosewood brand standards
- Manage staffing, scheduling, and workflows in line with business needs
- Monitor financial performance, including revenue, labor efficiency, and cost control
- Oversee inventory management, ordering, and stock control
- Handle guest feedback and complaints with confidence, empathy, and professionalism
Profile:
- Proven experience as an Outlet Manager or in a comparable senior F&B leadership role, ideally in luxury hospitality or destination resorts
- Strong leadership presence with a hands‑on, guest‑focused mindset
- Passion for service excellence, detail, and storytelling through food and beverage
- Solid operational and financial understanding of F&B outlets
- Excellent communication and interpersonal skills
- Flexibility to work shifts, weekends, and holidays
- Very good English skills; German and additional languages are a strong advantage
Benefits:
- 25 days of paid annual leave, plus paid public holidays
- An extra day off to celebrate your birthday
- Comfortable Associate Accommodation
- Complimentary meals in our associate dining restaurant
- Public transportation ticket provided
- Exciting career development and growth opportunities
- Special Friends & Family rates at Rosewood Hotels & Resorts globally
Über uns
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Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.