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Concierge

General Information

Country/Region
United States of America
Province/City
Montecito, CA
Location
Rosewood Miramar Beach
Department
Rooms - Front Office
Job Type
Full-time Permanent

Job Description

Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar is looking for a Concierge.

Provides information to guest/visitor inquiries and courteously and efficiently coordinates all guest requests for special arrangements or services. Escorts VIPs to assigned guestrooms, informing guests of hotel services, features, and room amenities. Attends to VIPs' immediate needs upon arrival and follows through throughout their stay.

Responsibilities:

  • Provides information to guest/visitor inquiries.
  • Coordinate all guest requests for special arrangements or services.
  • Escorts VIPs to assigned guests, informing guests of hotel service, features, and room amenities.
  • Attends to immediate needs of VIPs upon arrival and follows through attention throughout the stay.

Qualifications:

  • Minimum two years experience in a similar capacity for a luxury or ultra-luxury hotel
  • Knowledge of local restaurants, museums, and attractions
  • Exceptional communication skills

The pay scale for this position is between $20.00 and $22.00/hour, plus upsell incentives. This is the pay range for this position that the Hotel reasonably expects to pay. 

About Us

Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.