Director of Revenue Management
Job Description
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Rosewood Rome
Rosewood Rome is looking for a passionate and dedicated Director of Revenue to act as a business partner and strong team player for a successful opening.
The key responsibility of the role is to drive revenue through maximizing revenue management, distribution, and on-site reservations opportunities across and within traditional and emerging channels for the property successful opening. Serve as the business expert and revenue leader during the pre-opening and post opening regarding market intelligence, overall revenue strategy, long term business planning, forecasting and budgeting.
Trains and supports the hotel team to fully utilize all available tools and systems to maximize revenues and improve business outcomes. Identifies and raises opportunities for the hotel to develop new revenue practices and cultivates new opportunities for revenue capture across all related departments.
Essential Duties and Key Responsibilities
Executes fact-based yield management, forecasting and business analysis activities in accordance with the hotel business objectives and corporate guidelines.
Reports to the Managing Director and acts as the business partner together with Director of Sales and Marketing, CRO, distribution, sales and operations team to positively affect hotel performance on on-going basis.
Establish and maintain a regular procedure for daily, weekly, monthly revenue and forecast review meetings with active participation and leadership.
Champions automation, using modern technology, modern revenue practices and creates autonomy within the Sales and Marketing teams over time.
Models the Company’s culture, vision, mission and core values at all times.
Daily Duties
- Perform daily review and analysis of inventory and rates, identify and implement appropriate revenue strategies based on those daily analyse.
- Produce an accurate forecast on a weekly and monthly basis to be discussed at weekly yield meetings led by the Director of Revenue
- Maintain a high level of knowledge on our competitive set and their offerings.
- Analyze and present an accurate overview of trends, demand, and market conditions.
- Research and evaluate current economic conditions that may affect the hotel’s ability to sell its rooms/services in the marketplace. Recommend changes to current sales strategies or promotional efforts based on market research and new trends.
- Guide group availability and pricing. Ensure group sales guidelines and target rates are updated regularly (IDEAS)
- Group Business – Consult with Sales Managers on the rate/inventory suitability of all potential group business. Oversee the management of Group Block activity. Ensure that group cut-off dates, rooming lists, group block activity (ie, pickup, wash) are being well managed.
- Effectively manage inventory and pricing strategy on all distribution channels including Branded Web, 3rd Party Sites (OTAs) and Global Distribution Systems (GDS).
- Focus on lowering distribution costs and driving room nights to the branded web.
- Effectively communicate the current selling strategies and necessary updates to impacted departments, including Front Office, Groups & Events, and Guest Contact Centre teams.
- Provide team with regular updates on hotel performance including market share, market segmentation, channel distribution, geo source etc.
- Coordinate with Marketing/E-Commerce team to optimize opportunities for incremental revenue and market share growth.
- Identify and interpret market demand; STR report analysis
- Assist DOSM in the development of sales quotas and forecasts for the sales team. Prepare sales forecasts and analyze data to evaluate current sales goals
- Manage Property Management Systems and configure rates in OPERA and related tasks
- Assist in creating and developing marketable packages and promotions with OTAs
- Responsible for various production reports and supplies to each department concerned.
- Assist in achieving budgeted goals in room sales, REVPAR, ADR, and occupancy
Required Skills
- Ability to manage multiple tasks
- Ability to prioritize hotels’ individual needs assuring each receives a fair share of attention and time
- Ability to effectively communicate with corporate leadership, owner representatives and customers
- Proficiency in leading teams, managing conflict and fostering positive competition
- Respects and meets deadlines
People Management
- Creates a work environment which energizes, motivates and supports colleagues and associates.
- Fosters a climate of open communication, trust and respect
- Encourages team success, by fostering new and independent thinking and innovation
- Values professional development and career long learning
Other Attributes
- Passionate and dedicated
- Strong Team player
- Strategic thinker with tactical ability
- Patient and persistent
- Competitive and persuasive
- Culturally aware and sensitive and creative
Qualifications
- A combination of education and relevant field experience
- CRME certification is highly valued
- Active industry and community participation highly valued
- Experience in akin disciplines such as sales, marketing and finance preferred
Experience
- 5+ years progressive work-related experience in revenue management, ideallty in luxury and upper luxury hotels and markets.
- Sales, Marketing and Ecommerce experience desirable
- Strong operational exposure
- Luxury Segment revenue management experience required
- City hotel experience highly valued
About Us
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Located in the former headquarters of Italy’s Banca Nazionale del Lavoro (BNL) overlooking the iconic Via Veneto, Rosewood Rome will encompass three historic buildings, each of which were originally built in the early 1900s. The crown jewel of the project will be the reimagination of the former BNL headquarters, the main unit of the development that was initially designed by renowned Italian architect and urban planner Marcello Piacentini. The design will take influence from the hotel’s location overlooking Via Veneto, one of Rome’s most elegant streets and a symbol of the celebrated Federico Fellini film, La Dolce Vita, with elegant interiors that blend timeless style with contemporary comforts. In keeping with Rosewood’s guiding A Sense of Place® philosophy, Rome’s relaxed ambiance and devotion to dolce far niente, or the art of “doing nothing,” will influence the hotel’s design concept, which will mix traditional architectural elements with modern décor and detailing to create a sophisticated environment for the ultimate life of leisure. Upon completion, Rosewood Rome will offer 157 accommodations, including 44 suites. Home to three dining outlets, including a contemporary Italian bistro, a lobby bar and café and a rooftop bar with a terrace with sweeping views of the city, the hotel will serve as a luxurious escape for locals and visitors alike. Additional amenities include a subterrain experience within the bank’s original vault featuring a modern Roman Bathhouse and Sense®, A Rosewood Spa, located on the rooftop which will feature four dedicated treatment rooms and a wellness terrace with a reflecting pool and dynamic fitness center. Dedicated event spaces will encompass three meeting rooms and a grand ballroom.