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Senior Manager, Compliance, Operation Finance

General Information

Country/Region
United States of America
Province/City
Los Angeles
Location
Rosewood Hotel Group, Los Angeles
Department
Finance
Job Type
Full-time Permanent

Job Description

Job Summary
This role is to ensure the managed hotels’ compliance with RWHG’s Financial Policies and Procedures and other regulations and needs to monitor, evaluate, and improve the control environment and operational effectiveness among hotels. Those activities are concerned with assisting and training hotels on processes and applying systems and tools to create strong internal controls that minimize risk and safeguard the company and hotel owners’ assets. The individual should also demonstrate strong audit skills and finance knowledge to constantly monitor trends in various countries and markets to identify opportunities and threats to compliance. This individual works with significant independence but will partner with the regional and hotel finance and management teams to identify control weaknesses and present recommendations to financial leaders. She/he will also provide support in investigations and other ad-hoc requests related to compliance and risk-related projects. This position reports to the Director of Compliance, Operations Finance. 

Responsibilities
• Design and arrange compliance and financial policy and procedures training among hotels and other related business partners to assure the adequacy and effectiveness of internal accounting procedures, operating systems, financial policy, and control environment enhancements.
• Promote a positive quality compliance culture and raise risk awareness throughout the group by publishing the Compliance Communication Letters and Compliance Knowledge Tool/Hub and other communication and learning tools.
• Utilize strong project management skills - able to deploy and manage resources for the compliance platform and audit tools and any other software used by the department to increase the effectiveness of the compliance monitoring and audit process. Partner with the outsourced third parties and the Global IT Team to facilitate the development and delivery of information, tools, and resources that support a strong systems control environment. 
• Conduct property visits to assess internal controls in key operation finance areas and key control initiatives in OMR and policies as directed. Develops plans to ensure satisfactory weakness resolution and collaborate with properties and Regional and Area Directors to resolve weaknesses in a timely manner.
• Follow up on issues and recommendations resulting from property and regional audits and develop plans to improve the overall control environment. To share and leverage best practices on audit plans, audit checklists and tools, internal control matters, policy, and procedure recommendations, etc.
• Review and track the audit results and other key risk indicators through systems and report to regional management regularly on the status of all property self-audits in the region. Identifies properties that have not met audit completion goals or who are not properly using the audit tool to report audit scores and document action plans and audit deficiencies.
• Partners with senior management and works with the Senior Regional Directors of Finance to identify and prioritize properties that should be reviewed by the Compliance Team. Provide advice for senior management and support their decision-making, highlighting opportunities to increase the use of technology and data analytics to streamline working practices to drive efficiency and quality.
• Support the compliance Director in developing Risk Indicators to monitor compliance levels and the effectiveness of internal controls for hotels remotely. To develop an efficient and prompt systematic monitoring methodology and build up a long-term internal control framework for operations and managed hotels.
• Remain current on developments within the hospitality industry’s best practices as well as related regulatory requirements.
• This role may be called upon to support other Compliance initiatives including fraud investigations, financial or operational internal reviews and inspections, or other special projects as assigned.

Qualifications
• Bachelor’s Degree.
• Fluent in English. 
• Minimum of 5 years of experience either in finance, auditing, or hotel operations, strongly prefer candidates with an understanding of the hospitality industry, with experience and knowledge of overall hotel operations and governance.
• Knowledgeable of COSO, GAAP, regulations, and requirements – up to date with industry and regulatory changes and professional standards.
• Strong sense of responsibility and teamwork spirit, quick learning ability, and coaching attitude.
• Effective communication and interpersonal skills. Ability to build consensus amongst various teams and parties by complying with the compliance requirements.
• Ability to work independently and multi-task in a fast, priority-switching environment while demonstrating a positive attitude.
• Strong problem-solving skills; encourages new innovative solutions when appropriate.
• Experience in analyzing data, evaluating trends, and assessing risks and impact.
• Ability to travel approximately 30%
• Located in LA, USA

About Us

Rosewood Hotel Group, a privately owned company, is one of the world’s leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts®; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group’s foundation is its commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.