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Housekeeping - Internship, Rosewood Luang Prabang

General Information

Country/Region
Laos
Province/City
Luang Prabang
Location
Rosewood Luang Prabang
Department
Food & Beverage - Services
Job Type
Internship

Job Description

Summary

This position needs to be responsible for welcoming guests and working across the area of Food & Beverage during your placement to deliver an excellent guest experience while managing guest queries. Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • To ensure guests are greeted politely and food & beverage orders requested by the guests are served at the correct temperature within the correct time frame.
  • To anticipate guest’s needs wherever possible and react to these to enhance guest’s satisfaction and manage guest queries in a timely and efficient manner.
  • Take and deliver customer orders, consistently demonstrating high levels of customer service.
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures.
  • Up-sell the latest promotion (if any).
  • Strive to achieve departmental targets.
  • Ensure cleanliness of work areas.
  • Perform any other duties assigned.
Requirement
  • Able to work on rotating shifts including weekends and public holiday.
  • Pleasant disposition with good interpersonal skills.
  • English skill.

About Us

Rosewood Luang Prabang, a luxury tent and villa encampment located a 10-minute drive from the historic city of Luang Prabang, a UNESCO World Heritage Site in Laos. Epitomizing Rosewood’s A Sense of Place® philosophy, the resort is completely immersed within a virtually untouched natural environment. Rosewood Luang Prabang offer 23 spacious villas, private pool villas and luxury tents with features such as open-air showers, tubs and living rooms. The 100-square-meter luxury tents, with their own private dining areas and wrap-around decks.