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Director of Front of House

General Information

Rosewood Schloss Fuschl
Rooms - Front Office
Job Type
Full-time Permanent

Job Description

We are looking for a motivated and energetic Director of Front of House to join Rosewood Schloss Fuschl.

Job Summary:
  • Be responsible for the smooth running of the Departments, Front Office including the Bell Desk Team, Front Office Night, Butler and Housekeeping Team.
  • Maintain Rosewood's high standards of service and hospitality by monitoring and reviewing team performance.
  • Extensive knowledge of the entire Rooms department and quality review and assurance to ensure all Brand, Forbes and LQA standards are met.
  • Very good knowledge of systems such as Opera, Alice, GoAudits, Canary, Knowcross, Knowhousekeeping, TAC and TrustYou
  • Evaluation, optimization and adjustment of processes as well as co-design of the rooms budget and forecasts.
  • Supporting the growth of team members with mentoring, empowerment and training as well as creating individual development plans
Required Skills:
  • You have completed your education and already have relevant professional experience in a similar position
  • You have very good hosting and communication skills in German & English and enjoy using them
  • You are a detailed personality
  • Excellent manners and multitasking skills are a matter of course for you
  • A strong sense of responsibility and the ability to work independently and get things done are essential
  • Team leadership skills to create a positive and respectful working environment are essential for us

About Us

Rosewood Schloss Fuschl To Open in April 2024. The legendary Hotel Schloss Fuschl will mark our second property in Austria when it reopens as Rosewood Schloss Fuschl in April 2024. Idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.