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Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. 

Essential duties and responsibilities

• Assist guests with all inquiries in connection with hotel services and facilities, tours, transportation and restaurant recommendations
• Assist guests in and out of vehicles, including assist guests with loading/unloading luggage
• Handle parcels, letters and messages inflow and outflow
• Handle inquiries and requests from all guests with friendliness and professionalism
• Ensure all Bell related job tasks are distributed efficiently with the staffing on hands

Requirements

• Higher Diploma in Hospitality or Tourism management is an advantage
• Minimum 2－4 years’ relevant working experience in a sizeable luxury hotel
• Proficiency in English, Putonghua and Cantonese is essential
• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.