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Sales Coordinator

General Information

Country/Region
Hong Kong SAR
Province/City
Hong Kong SAR
Location
Rosewood Hong Kong
Department
Sales & Marketing
Job Type
Full-time Permanent

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES 
  • Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person. 
  • Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, Delphi activities, travel arrangements – flights/accommodations, weekly Delphi activities reports, daily opera reports.
  • Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department.
  • Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims.
  • Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver ‘different’ and ‘creative’ programs that differentiate client experiences and showcase our ‘Residential’ property.
  • Support and attend FAM trips/client entertainment with sales team, promoting Rosewood Hong Kong, building brand awareness and client relationships across all market segments.

REQUIREMENTS
  • Bachelor degree holder in Hospitality or Tourism management or equivalent
  • Relevant experience in a sizeable luxury hotel is preferred
  • Proficiency in English, Putonghua and Cantonese is essential
  • Excellent communication and interpersonal skills
  • Proactive, customer-oriented, flexible and creative
  • Fresh graduates will be considered

About Us

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.