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Housekeeping Manager

General Information

Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

Role
 
We are currently looking for a Housekeeping Manager to join our Management Team at Rosewood London. The Housekeeping Manager is entrusted with overseeing all areas and associates of the Housekeeping operation in close liaison with the Director of Housekeeping and  Assistant Director of Housekeeping. 
 

Key expectations of this role
  • Taking part in engaging with guests, associates and business partners to meet and exceed their needs.
  • Acting as a coach and mentor to your allocated associates to ensure high engagement levels, people development and the highest associate retention to strengthen the company culture.
  • Managing cost and revenue in your assigned areas of the Housekeeping department without impact on brand, or quality standards.
  • Proactively attracting and selecting talent for the department in line with company procedures and culture.
 
Profile
  • Experience at a managerial level within a large luxury hotel environment. 
  • A good understanding of leading and developing people effectively.
  • Possessing an analytical mindset and base decisions on available data
  • Proven strategic project management and delegation skills.
 
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.


Benefits
  • 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
  • Company pension scheme and life assurance
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

 
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.