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Housekeeping Supervisor

General Information

Country/Region
New Zealand
Province/City
Hawke's Bay
Location
Rosewood Cape Kidnappers
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

The Housekeeping Supervisor will work closely with the Housekeeping Managers to oversee the daily operations of the housekeeping department. This role involves ensuring the cleanliness and maintenance of guest rooms, public areas, and other facilities, all while maintaining the highest standards of quality, efficiency, and guest satisfaction. The ideal candidate will have strong attention to detail and a passion for delivering outstanding service.

 

What you will do

We are seeking a hands-on, enthusiastic and energetic individual to deliver timely cleaning, thorough inspections and consistently high standards.

  • Maintaining luxury standard of suites and public areas

  • Performing room inspections

  • Ensuring productivity and efficiency in line with Housekeeping targets

  • Management and training of Health & Safety regulations

  • Support manager with on-the-job training

  • Motivating and driving Housekeeping Attendants

 

What you will bring

The successful candidate will have:

  • A passion for service delivery and the hospitality industry

  • Cleaning experience, ideally in a 4/5 star Hotel/Resort environment

  • Strong communication skills and the ability to motivate and drive a team

  • At least 18 months supervisory level experience in a comparable environment

  • A high level of attention to detail and exceptional organisational skills 

  • Flexibility - able to work shifts, including weekends

 

What we offer

This is a full time position. You will need a driving licence, your own reliable transport and a valid work visa to apply.

In addition, we offer delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. 

If you wish to apply for this role and have the attributes above, we'd love to hear from you!

 

About Us

Far out to the east of Hawke’s Bay wine country, Rosewood Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon.

Home to not only a lodge and spa, this unique property also boasts one of the world’s top golf courses, a sanctuary for some of New Zealand’s most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers generous suites offer sumptuous comfort and awe-inspiring views in equal parts.

Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more.