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Information Technology Supervisor

General Information

Country/Region
Austria
Province/City
Salzburg
Hiring Entity
Rosewood Schloss Fuschl
Department
Information Technology
Job Type
Full-time Permanent

Job Description

We are seeking a passionate Information Technology Supervisor to join our team at Rosewood Schloss Fuschl. You are responsible for ensuring the smooth operation of all IT systems across the hotel.

Essential Duties and Responsibilities:

  • Oversee daily operations and monitoring of the hotel’s entire IT infrastructure (servers, networks, hardware, software, guest Wi-Fi, telecommunications).
  • Act as first point of contact for internal IT requests and support issues.
  • Coordinate external IT service providers and work closely with the global IT team.
  • Ensure data security and compliance with privacy regulations (GDPR, PCI DSS).
  • Perform regular backups, updates, and system tests.
  • Implement and train staff on new systems and software solutions.

About Us

Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.