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Guest Services Associate - Night Operator

General Information

Country/Region
Saudi Arabia
Province/City
Jeddah
Hiring Entity
Rosewood Jeddah
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

RESPONSIBILITIES

 

  • Ensures highest possible guest satisfaction, bearing in mind the importance of telephone communication in present days.  
  • Ensures smooth operation of the hotel’s switchboard.
  • Cooperates with all hotel departments. Ensures professional assistance with telephone related requirements.
  • Maintains an excellent reputation in the eyes of the public, guests, visitors and the team 
  • Maintains the Minimum Operating standards and the Rosewood standards.

About Us

Rosewood Jeddah is situated in the heart of Jeddah’s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel’s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel’s name is inspired by the traditional culture and architecture of the city of Jeddah. The city’s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers’ voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel’s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.