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Are you a hands-on hero with a knack for fixing things and a flair for luxury? We’re seeking a Maintenance Manager to keep our luxury property running like a well oiled machine. If you thrive on solving problems, have a passion for perfection and love making guests smile, this might be the role for you.

What you will do

This is the perfect position for someone who likes to roll up their sleeves and get involved, this role see’s the successful candidate ensuring that facilities, systems and assets are impeccably maintained and operational to provide a seamless and exceptional guest experience.

• General property (suite and lodge) painting, repairs and maintenance

• Ensure the property meets council regulations at all times

• Repairing and replacing faulty wiring and defective parts

• Guest interaction and support where required (including assisting with luggage)

• Maintain the correct usage of all Lodge plant and equipment and report any malfunctions promptly

• To ensure you are professional and polite to guests and to attend to their requirements promptly and efficiently

• To ensure the smooth running of all property equipment

• To ensure all purchasing and contracting requirements are in line with policy & procedure

• Check the daily run sheet for any urgent tasks to be completed

• Check gas tank readings and report to Manager if gas needs to be ordered

• Check pumps in sewerage treatment plant and make sure air pumps are working

• To carry out specific weekly and monthly tasks as set by yourself and the Operations Manager

• Make sure all maintenance provisions are stored and secured in the appropriate area

• Ensure all Health and Safety requirements are met as per the specifics set out 

• To be familiar with H&S Policy and Procedure ensuring the safety of guests and staff at all times

• To effectively manage the Maintenance team: Developing, training and motivating staff

• To keep all service manuals up to date and correct and to document equipment schedules wherever necessary

• Drive Sustainability initiatives and report on sustainable practices

What you will bring

• 3+ years experience in maintenance roles

• Relevant Trade Qualification (Electrical, Plumber, Gasfitter, HVAC etc)

• A friendly and approachable personality

• Very competent with computers and systems (previous experience with purchasing systems is desirable)

• Can-do attitude

• The ability to multi-task, prioritize and organize

• An uncompromising attitude to Health & Safety

• A high level of attention to detail and exceptional organisational skills

• Excellent communication skills

• A full drivers licence and access to your own reliable transport

• Well presented and a good level of physical fitness

• Flexible approach to working hours (including weekends and public holidays)

What we offer

We offer delicious staff lunches, daily travel allowance and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. Our permanent employees are eligible for 12 complimentary nights at Rosewood properties, globally.

If you wish to apply for this role and have the attributes above, we'd love to hear from you!