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Laundry Manager

General Information

Country/Region
Mexico
Province/City
Nayarit
Hiring Entity
Rosewood Mandarina
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

Job Summary
Rosewood Mandarina is seeking a Laundry Manager to oversee our laundry operations and ensure the highest standards of service. This role involves supervising the laundry team, maintaining quality control, coordinating equipment maintenance, managing inventory, and ensuring compliance with hotel policies and procedures.

Essential Duties and Responsibilities
Supervise and train Laundry Attendants, Washers, Pressers, and Uniform Attendants.
Oversee daily laundry operations, ensuring efficiency and quality in guest and hotel linen services.
Coordinate with Housekeeping and Engineering to maintain equipment and cleanliness standards.
Manage scheduling, payroll, inventory control, and operational budgets.
Ensure compliance with safety regulations and proper chemical handling.
Handle guest and employee laundry-related requests and concerns.
Maintain accurate records and reports for laundry production and inventory.

Required Skills – General skills
Minimum two years of management experience in a similar role.
Strong leadership, organizational, and problem-solving skills.
Preference for candidates with Spanish and English verbal and written communication skills.
Knowledge of proper chemical handling and laundry operations best practices.
An Associate or Bachelor’s degree is required plus 10 years of management experience in a similar position.
Join us at Rosewood Mandarina, where we craft exceptional experiences in one of Mexico’s most breathtaking island destinations.

About Us

Rosewood Hotels & Resorts® has been appointed by RLH Properties, a company created by BK Partners, to manage Rosewood Mandarina which will open in 2025 as Rosewood’s fourth property in Mexico. Located on the west coast of Mexico just 30 minutes’ drive from the Puerto Vallarta International Airport, the resort will be situated in the breathtaking region of Riviera Nayarit. Rich with a culture that is as colorful as the exotic flora, the Nayarit region is renowned for its diverse landscape with lagoons, rivers, volcanoes, abundant vegetation, and almost 200 miles of beach along the Pacific Ocean. Rosewood Mandarina will offer 138 guest-rooms, suites and villas with panoramic views across the mountains, beach and ocean. Guests will be able to choose from three bars and restaurants including a speciality restaurant and sunset bar as well as more informal options, such as a pool grill and beach bar. The resort will offer three pools, fitness center and a spa with 10 treatment rooms in addition to event space which will include a 300square-foot ballroom. The beachfront property will draw inspiration from the local, pre-historic Huichole and Cora cultures, combining modern luxury and comfort with the riches of its extraordinary setting. With a focus on the element of “water,” the setting will provide visitors with exclusive access to three diverse environments: the beach, the lowlands and the highlands, each offering unique activities. From fishing in the winding lagoons or off the coast of the ocean, to learning about the agricultural foundation of the region, or taking one of many scenic hikes up the mountainside, the diverse landscape will provide a perfect backdrop for travelers to connect with nature.