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Destination Sales Manager (Local)

General Information

Country/Region
Bahamas
Province/City
Nassau
Hiring Entity
Rosewood Baha Mar
Department
Sales & Marketing
Job Type
Full-time Permanent

Job Description

*This position is open only to local candidates only*

Overview/Job Summary 
Target, solicit and cultivate business within the local market, with efforts directed toward securing mid-week room night production and revenue generation with key focus on corporate negotiated segment, as well as securing group affiliated meeting and food & beverage revenues.

Essential Duties and Responsibilities (Key Activities)
  • Solicit new and develop existing corporate accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
  • Proactively manage, qualify, and solicit all existing and new corporate negotiated accounts during the RFP season. Manage the preparation of proposals and contracts for the local market segment. Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts.
  • Prepare correspondence to customers, internal booking reports and file maintenance.
  • Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
  • Develop & maintain knowledge of market trends, competition and customers.
  • Responsible for conducting site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities.
  • Professionally represent the hotel in community and industry organizations and events.
  • Maintain and further develop local database. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system
  • Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis with Associate Director of Sales while maintaining expenses within the budgeted guidelines.
  • Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
  • Represent hotels at appropriate travel industry trade shows and conferences. Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Baha Mar (i.e. Airlines, Visitor & Convention Bureaus and Destination Management Companies).
  • Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling. Build relationship with sales counterparts from Regional Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.
  • Attend sales meetings and leadership training sessions as required.
  • All other duties as required.
Required Skills 
  • Requires good communication skills, both verbal and written.
  • Knowledge of all departments of the resort.
  • Ability to communicate customer needs and resolve complaints independently.
  • Ability to establish, monitor and achieve goals.
  • Ability to identify and develop accounts.
  • Ability to act independently with minimal or no supervision.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel, Opera, and Delphi.
  • Math skills, as well as budgetary analysis capabilities required.
General Skills 
  • Perform job functions with attention to detail, speed and accuracy
  • Prioritize, organize and follow-up on all actions
  • Be a clear thinker, remaining calm and resolving problems using good judgment
  • Follow directions thoroughly
  • Understand guest service needs
  • Work cohesively with co-workers as part of a team
  • Work with minimal supervision
  • Maintain confidentiality of guest and client information and pertinent hotel data.
Technical Skills -
  • Strong written and verbal communication skills
  • Exceptional interpersonal skills - able to represent the property in the community
  • Ability to prioritize and organize work assignments
  • Affinity for detail
  • Ability to meet deadlines
  • Revenue/Yield management skills
  • Business acumen

About Us

Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.