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Door Attendant

General Information

Country/Region
United States of America
Province/City
New York
Location
The Carlyle, A Rosewood Hotel
Department
Rooms - Front Office
Job Type
Full-time Permanent

Job Description

Begin Your Rosewood Journey

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day.  If you share the same sentiment, then this opportunity is for you.

The Carlyle, A Rosewood Hotel is looking for a Door Attendant. The Door Attendant will be responsible for acknowledging, welcoming and departing all guests/visitors to/from the hotel, providing assistance with guests’ luggage and personal items.


Responsibilities

·               Comply with quality assurance expectations and standards as directed by management (Forbes, LQA and Rosewood Brand Standards).

·               Must be able to perform job functions with attention to detail, speed and accuracy

·               Be a clear thinker, remaining calm and resolving problems using good judgement

·               Follow directions thoroughly

·               Understand a guest’s service needs

·               Work cohesively with co-workers as part of a team

·               Work with minimal supervision

·               Maintain confidentiality of guest information and pertinent hotel data

·               Prior heavy exposure to doorman or front of the house position.

·               Ability to be resourceful, creative and maintain flexibility

·               Required to speak, read and write English, with fluency in other languages preferred

·               Must be able to exert physical effort in transporting 70 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Qualifications

·               Minimum 2 years’ experience in a similar capacity for a luxury or ultra-luxury property.

Competitive Benefits

  • Medical, dental, vision and retirement benefits
  • Paid holidays
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

Compensation: $17.51 - $23.35 per hour 

Follow us on LinkedIn

https://www.linkedin.com/company/rosewood-hotels-&-resorts/

Instagram: @RosewoodHotels


About Us

Built in 1930, The Carlyle, A Rosewood Hotel is a New York City luxury hotel that exudes charm and elegance. For generations, it has been the “home away from home” for world leaders, celebrities and sophisticated travelers. Guests discover remarkable privacy, luxury and impeccable service from this award-winning property. The Carlyle has consistently been recognized as one of the top hotels to stay by the world’s leading publications, travel magazines and consumer organizations.