Rosewood Hotel Group Home Page

Overview/Job Summary -

Solicit and service group and negotiated accounts to enables the hotel to meet and/or exceed revenue goals in room and banquet.

Essential Duties and Responsibilities

·               Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

• Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
• Participate in forecasting, daily business review meeting, pre-convention meetings, training and other food and beverage or sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Develop & maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Assist with projects and reports assigned by your Director of Sales. 
• Contribute to the annual marketing plans and budget process.
• Review goals and action plan on a scheduled basis.
• Maintain expenses within the budgeted guidelines.
• Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
• Prepare and submit timely monthly reports to Director of Sales.  Recognize and include communication of market trends and competitive intelligence.
• Attend sales meetings and leadership training sessions as required.
• Coordinate activities with other departments to ensure excellent service to guests

Required Skills -

General Skills -

·               Perform job functions with attention to detail, speed and accuracy

·               Prioritize, organize and follow-up on all actions

·               Be a clear thinker, remaining calm and resolving problems using good judgment

·               Understand guest service needs

·               Work with minimal supervision

·               Maintain confidentiality of guest and client information and pertinent hotel data.

·               Exceptional interpersonal skills - able to represent the property in the community

·               Ability to prioritize and organize work assignments

·               Ability to meet deadlines

·               Business acumen

Language -

·               Required to speak, read and write English

Qualifications -

·               Bachelor’s Degree or an equivalent combination of international degree in Hotel Management and progressive work-related experience.

Experience -

·                  Minimum of 3 years hotel sales experience – luxury brand preferred

Compensation: $85,000 - $100,000 annually