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Human Resources Coordinator

General Information

Country/Region
United States of America
Province/City
New York
Location
The Carlyle, A Rosewood Hotel
Department
Talent and Culture
Job Type
Full-time Permanent

Job Description

Begin Your Rosewood Journey
We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

The Carlyle, A Rosewood Hotel is recruiting for a Human Resources Coordinator The ideal candidate oversees the administration of the day-to-day operations of the department's functions and duties including the following areas: HRIS, employee relations, training and development, benefits and compensation, with a focus on recruitment and talent acquisition.


Essential Duties and Responsibilities – (Key Activities)
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Interact in courteous and professional manner with all guests, employees and community members.
  • Administer recruiting and staffing process
  • Performance management and improvement tracking systems
  • Employee orientation, development, and training logistics and recordkeeping
  • Assisting with employee relations, inclusive of organizing and executing hotel events
  • Initiate and maintain company employee communication
  • Compensation and benefits administration and recordkeeping
  • Maintaining employee files and the HR filing system
  • Assisting with the day-to-day efficient operation of the HR office
  • Maintain positive internal guest relations at all times
  • Promote hotel activities involving associates utilizing Social Media platforms
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Maintain knowledge of all hotel services/features and hours of operation
  • Answer telephone and effectively respond to all inquiries
  • Greet all individuals arriving at office and assist with their needs
  • Maintain accurate trace files and communicate daily traces to Human Resource Director
  • Process pre-employment and onboarding documentation
  • Prepare Introductory Probationary Review Notifications and distribute to department managers
  • Process paperwork for changes in employment status
  • Complete all departmental forms/reports and distribute
  • Respond to requests for reference checks on previous employees
  • Maintain clean and safe work area
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
  • Models the company’s culture, vision, mission and core values at all times
  • All other duties as required
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates


Required Skills –
  • Proficiency with Social Media platforms such as LinkedIn, Facebook, and Instagram
  • Proficiency with tools such as Microsoft Office applications and Canva
  • Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
  • Must be able to perform job functions with attention to detail, speed and accuracy
  • Be a clear thinker, remaining calm and resolving problems using good judgement
  • Follow directions thoroughly
  • Understand a guest’s service needs
  • Work cohesively with co-workers as part of a team
  • Work with minimal supervision
  • Maintain confidentiality of guest and employee information and pertinent hotel data
  • Ability to be resourceful, creative and maintain flexibility
  • Ability to perform mathematical operations with units of measure including, but not limited to dollars, cents, feet, inches, cups, pounds and ounces
  • Required to speak, read and write English, with fluency in other languages preferred
  • Must be able to exert physical effort in transporting 25 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding

Qualifications & Experience -
  • High school diploma, some college, degree preferred
  • Licenses & Certifications: None required
  • Previous administrative experience, preferably in the human resources area or supervisory hotel operations preferably for a luxury or ultra-luxury property; bilingual in Spanish is a plus

Competitive Benefits
  • Medical, dental, vision and retirement benefits
  • Paid holidays
  • We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities

Compensation: $30.00 - $34.00 per hour

About Us

Built in 1930, The Carlyle, A Rosewood Hotel is a New York City luxury hotel that exudes charm and elegance. For generations, it has been the “home away from home” for world leaders, celebrities and sophisticated travelers. Guests discover remarkable privacy, luxury and impeccable service from this award-winning property. The Carlyle has consistently been recognized as one of the top hotels to stay by the world’s leading publications, travel magazines and consumer organizations.