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Director of Wellness

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Spa & Wellness
Job Type
Full-time Permanent

Job Description

Job Summary
The Director of Wellness will oversee the day-to-day operations of the Asaya Spa and fitness area including ensuring the highest standards are adhered to and that guest experience exceeds expectations. Part of this role’s remit is to maximize revenue and operating profit for our spa and be responsible for developing the teams’ knowledge, skills and service. The Director of Wellness will build and nurture relationships with the team to ensure they provide an engaging, intuitive and refined service to our residents and guests.
 
Essential Duties and Responsibilities:
  • Ensures equipment is maintained in good working order and maintains a high level of safety in the workplace.
  • Effectively integrate the Spa within the Hotel Marketing Strategy and to ensure ongoing representation of the Spa.
  • Collaborate with the Director of Finance Business Partner on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.
  • Prepares monthly financial and statistical reports, incorporating proposals and recommendations regarding policy and operation at the Spa, taking into account competition, occupancy and usage, market share and achievement of targets.
  • Liaise with the Director of Communications in the preparation and development of marketing plans for the year and coordination of all promotional plans and projects.
  • Responsible for motivating and driving sales and establishing targets, which are realistic and achievable.
Required Skills:
  • Technical Skills and Knowledge of Spa Management Software.
  • Well organized, self-motivated, and a good team player.
  • Strong sense of responsibility and detail-oriented approach.
  • Ability to work independently with minimal direction.
  • Ability to analyze, interpret and extract trends from current and future business.
 
Qualifications and Experience:
  • A combination of education and relevant field experience
  • Knowledge of budget preparation and control
  • Several years of experience in a similar capacity
  • Knowledge of current health and safety regulations related to Spa
  • A proven track record of working well on their own initiative and as part of a team
  • Fluent in English. Knowledge of Dutch is a plus.
  • A valid work permit for the Netherlands is required to be considered for this role. 

If you're a passionate leader with a love for wellness and luxury hospitality, we invite you to apply and help shape the next chapter of Rosewood Amsterdam's wellness story.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.