Skip to content

Housekeeping Supervisor

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Rooms - Heart of House
Job Type
Full-time Permanent

Job Description

About the Role:
As a Housekeeping Supervisor at Rosewood Amsterdam, you will play a vital role in delivering exceptional guest experiences through the highest standards of cleanliness, presentation, and service. You will lead by example, ensuring your team is motivated, well-trained, and aligned with our brand values of excellence, consistency, and care.

Key Responsibilities:

  • Supervise, support, and inspire housekeeping team members across guest rooms and public areas

  • Conduct thorough inspections to ensure rooms and facilities meet hotel standards and guest expectations

  • Coordinate daily schedules and assign tasks effectively for optimal productivity

  • Assist in onboarding, mentoring, and ongoing training of housekeeping staff

  • Monitor linen and supply usage, report inventory needs, and support cost-effective operations

  • Collaborate closely with Front Office and Maintenance teams to address guest needs swiftly and professionally

  • Uphold strict health and safety protocols and quality control standards

Qualifications & Requirements:

  • 2+ years of experience in a supervisory housekeeping role, preferably within a 4- or 5-star hotel environment

  • Demonstrated ability to lead, coach, and motivate a diverse team

  • Impeccable attention to detail and a proactive, service-oriented mindset

  • Strong communication and organizational skills

  • Flexibility to work various shifts, including weekends and holidays

  • Working knowledge of housekeeping systems (PMS, inventory tools) is an advantage

 

What We Offer:

 

  • Competitive salary with regular performance reviews

  • Flexible scheduling and fair work-life balance 

  • Comprehensive training and development opportunities

  • Supportive, inclusive, and professional team environment

  • Uniforms and meals provided during shifts

  • Employee recognition programs and staff events

  • Discounts on hotel stays, dining, and wellness services

 

Be part of a team where your eye for detail and leadership elevate the standard of every guest’s stay. Together, We Make The Place.

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.