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Host - Eagle Bar

General Information

Country/Region
United Kingdom
Province/City
London
Hiring Entity
The Chancery Rosewood
Department
Food & Beverage - Services
Job Type
Full-time Permanent

Job Description

The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

The Role
Perched on the rooftop, Eagle Bar is a destination of effortless elegance, where chic interiors meet expansive roof terraces offering breathtaking views over Grosvenor Square and Hyde Park. A space that feels luxurious yet inviting, is London’s definitive spot for those who appreciate the finer things. 

We are seeking a warm and charismatic Host to be the first point of welcome for our guests. As a Host, you will embody the art of relationship hospitality — creating an inviting, elegant, and effortless arrival experience. With a poised and professional manner, you will manage reservations, coordinate seating, and set the tone for memorable experiences that reflect the highest standards of Rosewood service. 

Key responsibilities include:
• Extending a warm, genuine welcome to every guest upon arrival.
• Managing reservations and waitlists efficiently, ensuring smooth flow of service and wait times are managed with care and transparency.
• Collaborating seamlessly with the bar and floor teams to maintain a smooth, coordinated, and elevated service environment.
• Building genuine rapport with guests by remembering names, preferences, and other details.
• Anticipating guest needs and personalising each interaction with thoughtful detail.
• Upholding the Eagle Bar ethos by representing the venue and company with professionalism, warmth, and integrity.

About You
• A natural people person, confident in building rapport with diverse guests.
• Previous experience in a luxury or high-profile hospitality environment preferred.
• Strong organisational and communication skills.
• Calm, professional, and gracious under pressure, with excellent attention to detail.
• Passionate about delivering warm, memorable, and personalised service.

Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.

About Rosewood
Rosewood Hotel Group is built on relationship hospitality — where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.

Benefits
• 12 complimentary room nights across the Rosewood portfolio annually
• Discounts on Food & Beverage
• Flexible benefits scheme
• Give Days – a paid volunteering day each year
• Birthday day off – a paid day of leave for your birthday
• Developmental & social calendars
• Life insurance cover
• Enhanced sick pay policy

About Us

Rosewood Hotels and Resorts®, in partnership with renowned real estate developer Qatari Diar, is pleased to announce the latest plans for the brand’s second London property, set to open in 2025 in the city’s distinguished Mayfair district. Officially named The Chancery Rosewood, the new hotel will realize Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy, which takes the local sensibilities of a destination to inform the property experience provided there, in myriad ways, including expert-led design and décor. Balancing the rich history of the iconic building with contemporary comforts prioritized by today’s luxury traveler, the hotel will showcase architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.