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Restaurant Coordinator (Maternity Cover)

General Information

Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Food & Beverage - Services
Job Type
Fixed Term Contract

Job Description

Role

We are currently looking for a Restaurant Coordinator (Maternity Cover) to join our Holborn Dining Room Restaurant at Rosewood London. The Restaurant Coordinator is appointed to support the Holborn Dining Room team with various administrative tasks which will need to be executed with consistency, accuracy, and efficiency. 


Key expectations of this role are
  • Possessing a thorough knowledge of the operation of the Restaurant, within each level of the room including Food Runners, Waiters, Head Waiters, the Bar, Barista and Reception.
  • Having a full understanding of the restaurant reservation system in order to assist with overflow calls from Reservations.
  • Ensuring a sound knowledge of the systems used for Time & Attendance, materials control and recruitment
  • Responding to all guest reviews and comments in an engaging manner whilst using Rosewood standards. 
  • Communicating closely with the F&B Reservations, Floor Management and Kitchen teams.

Profile
  • Having a good knowledge of restaurant operations within an upscale, fast paced environment
  • The ability to work in a team and build relationships with the others.
  • Being organised and proactive in managing your tasks.
  • Good communications skills in order to handle guest comments and deal with the Floor and Kitchen teams. 

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.


Benefits
  • 28 days paid holidays per annum including Bank Holidays
  • Company pension scheme and life assurance
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

About Holborn Dining Room

A grand brasserie set in the heart of London, Holborn Dining Room serves up Seasonal British cuisine with a twist in a vibrantly bustling dining salon. Combining reclaimed oak with antique mirrors, red leather banquettes with tweed detailing, and two antique patina copper-topped bars.

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

 
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.