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Security Officer (all genders)

General Information

Country/Region
Austria
Province/City
Vienna
Hiring Entity
Rosewood Vienna
Department
Security
Job Type
Full-time Permanent

Job Description

Your Tasks: 

The Security Officerensures the safety and security of guests, associates, and property at Rosewood Vienna. This role involves monitoring hotel premises, preventing unauthorized access, and responding promptly to security incidents while being a brand ambassador for our guests, making a great first impression and delivering exceptional service to them at all times.

  • Report and investigate all thefts and criminal offences in the hotel or affecting the hotel, record all relevant incidents to the Security Supervisor
  • Assess and report potential safety hazards in order that remedial action is taken.
  • Identify and removal of anyone who has been assessed to be a risk or nuisance to the hotel, its guests, and associates.
  • Assist in the supervision and application of the key control system for all rooms, departments and master keys of the hotel.
  • Ensure the secure handling of all cash movements throughout the hotel.
  • Be familiar with emergency procedures such as terrorism lockdown, bomb threats, and power outage. Be able to act as a decisive leader in the event of emergency.

Your Profile:
  • A true ‘people person’, with previous experience in customer- or guest-facing security roles preferred.
  • A strong and decisive communicator with excellent interpersonal skills.
  • An ability to stay calm under pressure and resiliently handle emergencies.
  • A working knowledge of safety protocols and first aid.
  • An understanding of the flexible nature of the security role, with an ability to work on rotating shifts, including nights, weekends, and holidays.

What we offer:

  • Promotion of talents, training and further education, as well as promotion of junior staff
  • Benefits within the Rosewood Hotel Group
  • Benefits within Erste Group Bank AG
  • Varied and healthy meals in the team restaurant
  • High-quality uniforms incl. free cleaning
  • Lived appreciation of the team incl. fun and celebrations
  • Gifts and small attentions in between
  • Very good public accessibility, as well as a public transport allowance
The minimum monthly salary for this position according to the collective agreement is € 2,088.

The willingness to overpay is of course given for this position and depends on your qualifications and professional experience.

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 99 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.