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Hotel Manager

General Information

Country/Region
Austria
Province/City
Salzburg
Location
Rosewood Schloss Fuschl
Department
Executive Office
Job Type
Full-time Permanent

Job Description

We are looking for a motivated and energetic Hotel Manager.in to join Rosewood Schloss Fuschl.

Job Summary:
  • Responsible for overseeing and directing Food and Beverage, Rooms Division, Wellness, Engineering and Security.
  • Responisble and screening the operations daily. Monitoring "guest experience". This position “owns” all operational aspects of the hotel while working with peers on the executive committee and provides coverage in the absence of the Managing Director.
  • Local Partnerships & Community Engagement: Build strong relationships with local vendors, artisans, and cultural institutions to enhance guest offerings, from local excursions to on-site cultural events.
  • Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.
  • Responsible for establishing and maintaining hotel standards to achieve and maintain the “Ultra Luxury" status.
  • The Hotel Manager will also cultivate and lead a team of Quality Ambassadors who are not only responsible for delivering exceptional guest experiences but also for maintaining operational excellence through regular audits.
  • As a member of the executive team, work closely with other team members in achieving the hotel’s goals and objectives.
  • Interface with corporate officers in the execution of corporate goals.
  • Establish annual objectives for Executives and Department Heads reporting to him or her.
  • Ensure that goals and objectives of talent and culture management are met through supporting the hotel philosophy concerning but not limited to, hiring, employee relations, disciplinary action.
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Responsible for employee compliance with hotel policies and procedures. Initiate disciplinary action when appropriate.
  • Serve as Manager on Duty.
  • Interact in courteous and professional manner with all guests, associates and community members.
  • Respond in courteous, professional and rapid manner to resolve all guest and associates’ difficulties.
  • Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems to perform and direct many varied and complex tasks.
  • Creative Vision: A passion for evolving traditional experiences and crafting new stories that resonate with modern travelers while honoring Thai heritage.
  • Sustainability Commitment: Enthusiasm for promoting and implementing sustainable practices in line with local traditions and global standards.

Required Skills:
  • Minimum 10 years of working experience in a sizeable luxury hotel with at least 3 years in similar capacity
  • Excellent written and verbal English skills is a must, additional language will be an advantage
  • Proven ability to effectively interact with people of diverse backgrounds
  • Highly organized and professional with exceptional customer service and presentation skills
  • Is always a “brand ambassador” and ensures brand integrity and clarity and company’s culture is always maintained.

About Us

Rosewood Schloss Fuschl has opened in July 2024. The legendary Hotel Schloss Fuschl marks our second property in Austria with reopening in July 2024. Idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.