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HOA Director

General Information

Country/Region
Mexico
Province/City
San Jose Del Cabo, B.C.S
Hiring Entity
Las Ventanas al Paraiso, A Rosewood Resort
Department
Others
Job Type
Full-time Permanent

Job Description

BASIC FUNCTIONS

General Administration of the Homeowners Association and Residential Development.

DUTIES AND RESPONSIBILITIES

1. Coordination of the entire HOA team and its different areas, Maintenance, Public Areas, Accounting, Gardening, Guest Experience, Residential Services.
2. Coordinate the annual assembly meetings
3. Keep the owners informed in case of any natural disaster or general emergency.
4. Give Daily Briefing to the team to review the operation and tasks of the day.
5. Walkthrough with Maintenance around property in order to ensure an optimal state of the common areas and landscaping.
6. Prepare and coordinate Residence delivery to owners.
7. Coordinate with Purchasing Department restock of inventory FF&E
8. Maintain in excellent conditions the inventory of units on sale
9. Follow-up with construction company or suppliers for any guarantee claim regarding the new residences.
10. Punchlist elaboration and walkthrough with owner or representative.
11. Proper follow-up of punchlist.
12. Maintain communication with Residence’s owners personally, by telephone, HOA App, correspondence and / or email.
13. Review and update the annual Budget and Reserve Fund.
14. Develop projects that contribute to the improvement of common areas (buildings, gardens, parking lots, among others).
15. Coordinate the incorporation of Residences to the Rental Pool together with the Hotel.
16. Develop templates that lead to the simplification of the activities carried out in the Department.
17. Coordinate with Hotel and Homeowners the signing of the Rental Program Agreement.
18. Prepare a report on the status of updated contracts for Residences of the Rental Pool.
19. Ensure that Developer has Insurance Company covering Civil Liability Insurance for buildings and common areas.
20. Ensure that all Residence owners in the Rental Pool have an active Civil Liability and Contents Insurance for their Residences.
21. Collaboration with property’s legal firm when needed.
22. Coordinate the procedure to be applied in the area in case of Hurricanes
23. Attend the Arrivals Meeting at 9:30 daily at General Management Office.
24. Annually evaluate staff performance.
25. Host Department meetings.
26. Ensure that all Service Requests from homeowners are fulfilled in their total satisfaction and applying corresponding Administrative Fee.
27. Update costs and services of the Services Menu annually.
28. Preparation and mailing of the Mid-Year Report to all owners.
29. Supervise proper functioning of the Homeowners App.
30. Coordinate the purchase of material, equipment or items required for the optimal operation and maintenance of common areas.
31. Coordinate with maintenance manager to contact contractors and / or suppliers to quote, schedule, and deliver services and works required for Capex or any project in common areas.
32. Evaluate supplier quotes to choose the most convenient and optimal option for CAPEX projects.
33. Coordinate weekly with the Public Areas Supervisor the deep cleaning of common areas (corridors, stairs, windows, path walks, among others).
34. Coordinate with the Maintenance the work of deep maintenance in public areas and outdoor Residence’s facilities (gates, wood beams, elevators, windows, air conditioning, among others.)
35. Ensure that HOA Residential Services Manager complies in a timely manner with the additional work requested through the format established for owners, as well as the attention of irregularities presented in common areas.
36. Authorize and coordinate the exit and entrance of articles or equipment from Residences, or common areas whether for maintenance, repair, replacement or discarded by owners, through the established procedure and format.
37. Monitor the maintenance of outdoor gardens, planters and ornamental plants in common areas coordinating pruning, fumigation, fertilization, irrigation, replacement and / or acquisition of plants, as well as pots and ornaments.
38. Check the state of decorative outdoor furniture (lobby, stairs, tables, chairs, umbrellas) of buildings and common areas for replacement and / or maintenance.
39. Ensure that the Guest Experience Manager prepares the visit of owners and their friends to Residences, with the services requested by such as: transportation, daily cleaning, laundry, Spa treatments, restaurant reservations, tennis classes, golf, activities to be carried out in the area, among others.
40. Ensure owners follow Rules & Regulations when remodeling or performing works in their unit.
41. Introduction and property familiarization meeting with new homeowners to deliver the Rules and Regulations and Services Menu

About Us

Set on fine white sands at the tip of Mexico’s Baja Peninsula and along the sparkling blue Sea of Cortez, Las Ventanas al Paraíso has a reputation for definitive luxury. Serene and sophisticated, guests enjoy an unparalleled service, exquisite accommodations and an impeccable attention to detail. The 84 enchanting suites and villas feature the finest craftsmanship, Mexican motifs and artworks, and accessories reflective of the vibrant hues of Los Cabos. Each Signature Villa boasts a private infinity-edge pool as well as awe-inspiring views of the Sea of Cortez. The Ty Warner Mansion is an exclusive 28,000-square-foot beachfront mansion poised directly on the water's edge with panoramic views over the Sea of Cortez. For longer stays in Los Cabos, stunning private residences offer resort living convenience.