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Role

We are currently looking for a Head Waiter to join our supervisory team in the Mirror Room at Rosewood London. Our Head Waiters are entrusted with coordinating the restaurant floor team of your assigned section to deliver an efficient and guest focussed service during breakfast, afternoon tea and dinner. 

Key expectations of this role are

•    Ensuring that all aspects of the guest experience are delivered in your section according to Rosewood standards with support from Commis Waiters and Waiters. 

•    Coordinating the restaurant floor team of your section to deliver an engaging, refined and intuitive service.

•    Having a thorough knowledge of all products offered by the restaurant to be able to maximise sales.

•    Effectively communicating, prioritising and delegating tasks in a high-pressure environment.

Profile

•    The ability to work in a team and build relationships with others.

•    Being organised and proactive in managing your tasks.

•    A good understanding of how to supervise Commis Waiters and Waiters.

•    Having a passion for guest service and taking ownership of the guest experience.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

•    28 days paid holidays per annum including Bank Holidays

•    Company pension scheme 

•    12 complimentary room nights and F&B discount worldwide

•    Career development opportunities

•    Free meals on duty

•    Season ticket loan

About Mirror Room

An intimate all-day dining room hosts an award-winning Art Afternoon Tea, a selection of delicious sharing plates, seasonal salads, comfort food favourites, signature patisseries, fine wines and champagnes. Evening additions include a menu of champagne cocktails and light snacks.

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.