Rosewood Hotel Group Page d’accueil

OVERVIEW/BASIC FUNCTION:

To be the link between the Fitness guest and the Spa. Responsible for providing a clean, safe, and helpful workout environment for the users of the Fitness Center and Spa, as well as aid those working out, how to use equipment, answering questions and offering stretching sessions on demand . Wellness Ambassador may offer Personal Training session , provided that he/she holds appropriate certification. Ensure the fitness area remain clean and organized; organize dumbbells, weight plates, and bars. Disinfect and clean equipment. Actively supervise the fitness mezzanine and cardio areas. To be responsible for maintaining high standards of the hotel when fulfilling his/her duties; to keep a critical eye on Fitness cleanliness, Spa cleanliness, including but not limited to Changing areas, lockers, bathrooms, wet facilities (sauna, jacuzzi, steam room, mist shower), relaxation lounge. Have a thorough knowledge on the functioning of spa features, equipment, and therapies.

RESPONSIBILITIES:

• Ensure a safe workout environment through constant circulation of the weight and cardio floors.

• Be able to answer basic fitness questions and have knowledge of equipment and proper workout technique.

• Be available to manage fitness desk; check out equipment and answer questions as needed.

• Keep the fitness floor clean and make sure all weights and equipment/benches are in their proper place.

• Clean equipment according to the assigned zone area/schedule and report to Spa Manager

• Enforce all building policies and procedures, such as proper dress code for all users.

• Communicate effectively with and complete tasks assigned by the Spa Manager.

• To inspect the fitness area at the start, during and at the end of shift to ensure that the set-up of the department is in accordance with established standard.

• To check and replenish amenities of the fitness area at the start, end and if necessary, during her/his shift.

• Assists guests in the fitness area with fitness related issues.

• To undertake any reasonable tasks and secondary duties as assigned by the Spa Manager.

• To carry out any other reasonable duties and responsibilities as assigned by the Spa Manager

QUALIFICATIONS:

• Experience: Minimum 1 year in similar roles

• Education: Secondary school

• Technical Skills: Thorough knowledge of all fitness equipment and how to operate them, excellent oral communication skills, ability to anticipate guests needs.

• Language: Required to speak, read, and write English, with fluency in other languages preferred.

• Physical Requirements: Must be able to exert physical effort, endure various physical movements. throughout the work areas, reach up and down, and remain stationary at times throughout work periods.