Director of Spa
Description
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We are seeking a passionate Director of Spa to join our team at Rosewood Schloss Fuschl. You’ will lead the overall vision, strategy, and day-to-day operations of the Spa & Wellness department. You will be responsible for delivering a transformative guest experience rooted in exceptional service, wellness innovation, and personalized attention.
Essential Duties and Responsibilities:
- Oversee all operational aspects of the spa including treatments, retail, wellness programs, fitness center, and guest experience.
- Maintain impeccable presentation and hygiene standards throughout the facility.
- Curate and continuously enhance a holistic wellness journey for guests, blending global trends with locally inspired offerings.
- Develop and implement strategic plans to maximize revenue, enhance guest satisfaction, and build brand recognition.
- Collaborate with Sales, Marketing, and PR teams to create compelling spa packages and seasonal campaigns.
- Prepare and manage annual budgets, monitor performance metrics, and implement cost control measures while maintaining excellence.
- Analyze reports and KPIs to optimize staffing, retail sales, service mix, and profitability.
- Ensure all spa services and rituals are delivered in alignment with the resort’s positioning and wellness vision.
À propos de nous
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Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.