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In Room Dining Associate

Informations

Pays/région
Royaume-Uni
Province/ville
Londres
Lieu
Rosewood London
Service
Restauration et boissons - Service
Type de poste
Permanent à temps plein

Description

Role
 
We are currently looking for an In Room Dining Associate to join our team of associates in In Room Dining at Rosewood London. Our In Room Dining Associates are appointed to provide our resident guests with a dining experience within the privacy and comfort of their room. 


Key expectations of this role are
  • Ensures the delivery of brand promise and provides exceptional guest service at all times.
  • Has a thorough understanding of culinary and beverage service skills to better deliver an all-round In Room Dining experience to our guests
  • Demonstrates excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest centered tasks and requests.
  • Ensuring the delivery of brand promise and provides exceptional guest service at all times.

Profile
  • The ability to work in a team and build relationships with the others.
  • Being organised and proactive in managing your tasks.
  • Having a passion for guest service as well as food and drinks.
  • Being able to communicate clearly and effectively.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
 

Benefits
  • Competitive holiday allowance which increase with length of service
  • Company pension scheme 
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

À propos de nous

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.
 
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.