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In Room Dining Manager (Local)

Thông tin chung

Quốc gia/Khu vực
Bahamas
Tỉnh/Thành phố
Nassau
Vị trí
Rosewood Baha Mar
BỘ PHẬN
Ẩm thực - Dịch vụ
Loại công việc
Toàn thời gian vô thời hạn

Mô tả công việc

KEY RESPONSIBILITIES

Responsibilities will include, but are not limited to:

  • Ensure optimum delivery of in-room dining strategies, balancing a pragmatic approach with the need to consistently perform to a standard of excellence
  • Provide dynamic services to ensure guests are “wowed” by Rosewood at Baha Mar’s hospitality
  • Develop and implement in room dining strategies aligned with the company’s overall mission, vision values and strategies to achieve revenue and profit goal
  • Monitor guests’ in room dining needs on a continual basis, ensuring all requests are delivered accurately and in timely manner
  • Oversee maintenance and sanitation of food areas, including inventory and purchasing, in strict compliance with health code ordinances
  • Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all food and beverage supplies and equipment
  • Recommend new techniques of service for maximum guest satisfaction at minimum operating costs
  • Manage staffing levels to minimize labor cost while maximizing excellent guest service
  • Investigate and resolve any F&B guest complaints in a timely manner
  • Lead in room dining team to maintain the highest levels of guest service
  • Oversee recruitment, employment, coaching and disciplinary action of the in room dining team
  • Review products and services and analyze variances while taking corrective actions
  • Monitor budgets and payroll records and review financial transactions to ensure expenditures are authorized and budgeted
  • Review menus, evaluate popularity of options and suggest new menus based on tracking
  • Ensure seamless flow of information between In room Dining and other food and beverage teams
  • Total compliance with Rosewood Baha Mar’s standards of operation
  • Stay current on hospitality best practices and industry trends
  • Perform other duties as assigned


While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

Giới thiệu về chúng tôi

Nestled against the famed sands of Cable Beach, Nassau, the Bahamas, Rosewood Baha Mar is island hospitality at its finest. This is a place that wears its British colonial heritage proudly on its sleeve, while melding it with every global amenity imaginable. Mere steps from the sea, the Baha Mar complex is home to a beachfront casino, giving a pleasurable edge to every sun-kissed holiday. A stunning mix of intuitive service, culinary treasures and Bahamian culture, Rosewood Baha Mar offers a range of authentic restaurants and an array of distinctive Bahamian artwork. Minutes away the bustle of downtown Nassau awaits, the Bahamian capital providing a lively contrast to the serenity and tranquility of the resort. Epitomizing relaxed oceanfront living at its best, Rosewood Baha Mar gives every guest a gilded glimpse into the soul of the islands, gracing every holiday not only with crystal waters and pure white sands, but also warmth, joy and opportunity. Truly, this is a destination to be savored, and explored.