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Hotel Manager

Thông tin chung

Quốc gia/Khu vực
Đặc khu hành chính Hồng Kông
Tỉnh/Thành phố
Đặc khu hành chính Hồng Kông
Vị trí
Rosewood Hồng Kông
BỘ PHẬN
Văn phòng Điều hành
Loại công việc
Toàn thời gian vô thời hạn

Mô tả công việc

JOB DESCRIPTIONS
  • Oversee and direct Food and Beverage, Rooms Division, Engineering, IT, Guest Safety departments.
  • Participate in directing and supervising Accounting, Sales and Marketing, and Human Resources departments
  • Assist in establishing and creating goals and strategies for both the operational and financial success of the hotel.
  • Responsible for establishing and maintaining hotel standards in order to achieve and maintain the “Ultra Luxury" status.
  • As a member of the executive team, work closely with other team members in achieving hotel's goals and objectives.
  • Interface with corporate officers in the execution of corporate goals.
  • Establish annual objectives for Executives and Department Heads reporting to him or her.
  • Ensure that goals and objectives of human resources management are met through supporting the hotel philosophy concerning, but not limited to, hiring, employee relations, disciplinary action.
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Responsible for employee compliance with hotel policies and procedures. Initiate disciplinary action when appropriate.
  • Serve as Manager On Duty.
  • Interact in courteous and professional manner with all guests, associates and community members.
  • Respond in courteous, professional and rapid manner in order to resolve all guest and associates difficulties.
  • Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.

JOB REQUIREMENTS
  • Minimum 10 years’ relevant working experience in a sizeable luxury hotel with at least 3 years in similar capacity
  • Excellent written and verbal English is a must, additional language will be an advantage
  • Proven ability to effectively interact with people of diverse backgrounds
  • Highly organized and professional with exceptional customer service and presentation skills
  • Is a “brand ambassador" at all times and ensures brand integrity and clarity and company’s culture is always maintained.

Giới thiệu về chúng tôi

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.