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Order Taker

Thông tin chung

Quốc gia/Khu vực
Ả Rập Xê Út
Tỉnh/Thành phố
Jeddah
Vị trí
Rosewood Jeddah
BỘ PHẬN
Ẩm thực - Dịch vụ
Loại công việc
Toàn thời gian vô thời hạn

Mô tả công việc

Responsibilities
  • Deliver excellent in-room dining service and ensure smooth daily operations.
  • Provide exceptional guest service and handle complaints professionally.
  • Maintain positive relationships with guests and colleagues.
  • Take and confirm orders accurately.
  • Deliver orders promptly to guest rooms.
  • Follow hotel policies, including respecting “Do Not Disturb” signs.
  • Present bills and collect payments upon delivery.
  • Handle cash and verify payment methods (cash and credit cards).
  • Maintain good knowledge of the menu and upsell when appropriate.
  • Work collaboratively with other departments to support operations.
  • Maintain professional appearance and follow health and safety standards.
  • Attend trainings and meetings as required.
  • Ensure punctuality and reliability.
  • Act as a brand ambassador and uphold company values and standards.

Giới thiệu về chúng tôi

Rosewood Jeddah is situated in the heart of Jeddah’s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel’s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel’s name is inspired by the traditional culture and architecture of the city of Jeddah. The city’s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers’ voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel’s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.