Rosewood Hotel Group Trang chủ

The Bell/Doorperson is the first and last point of contact for our guests. This role is responsible for providing outstanding hospitality by greeting guests, assisting with luggage, opening doors, arranging transportation, and ensuring a seamless arrival and departure experience. This position will be for a minimum of 18 hours, and a maximum of 36 hours.

Key Responsibilities

• Warmly greet guests upon arrival and departure.

• Assist with luggage handling, storage, and delivery to guest rooms.

• Open doors and maintain a welcoming presence at the main entrance.

• Provide guests with information about hotel amenities, local attractions, and directions.

• Coordinate transportation services, including taxis, rideshares, and valet requests.

• Maintain the cleanliness and appearance of the lobby and entrance areas.

• Work closely with Front Desk, Valet, and Concierge teams to ensure guest satisfaction.

• Respond promptly to guest requests and anticipate their needs.

Qualifications

• Previous experience in hospitality, customer service, or a similar role preferred.

• Excellent communication and interpersonal skills.

• Professional appearance and demeanor.

• Ability to lift and carry luggage.

• Strong sense of initiative and attention to detail.

• Availability to work flexible hours, including weekends and holidays.

What We Offer

• A respectful, inclusive team culture

• Full training and mentoring in luxury hospitality standards

• Complimentary wardrobe and exclusive benefits tailored to your lifestyle.

• A chance to grow within a globally recognized hotel group

Join our team and become an essential part of creating lasting first impressions and exceptional guest experiences every day.

Together, We Make The Place. 

Rosewood Amsterdam is welcoming guests since May 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat features 134 elegantly designed guestrooms and suites, many of which offers breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests can delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.

For memorable gatherings and events, our hotel offers a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel honors the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.

The heart of our public areas are the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.