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OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

You will be part of the Talent & Culture team for the Americas region, supporting corporate associates and partnering closely with internal teams, external vendors, and payroll providers. Reporting to the Talent & Culture leadership team, you will play a vital role in ensuring smooth operations and enhancing the associate experience across the region.

YOUR ROLE

As Talent & Culture Assistant, Americas, you will ensure accurate payroll processing, timely reporting, and efficient office administration. Your work supports compliance, strengthens operational efficiency, and contributes to a positive associate experience. This role is critical in maintaining organizational stability and upholding Rosewood’s culture and values throughout the Americas.

HOW YOU’LL MAKE THE PLACE

• Process payroll for associates across the Americas region in partnership with payroll vendors.
• Prepare and distribute monthly financial journals and reports to Finance and leadership.
• Maintain compliance with local labor laws, tax regulations, and internal audit standards.
• Manage office administration, including inventory, supplies, and confidential file maintenance.
• Act as a point of contact for payroll and administrative queries, ensuring professional and timely support.
• Collaborate with HRIS systems (ADP & SAP) to maintain accurate associate records and improve processes.

COULD THIS BE YOU?

• You have a bachelor’s degree in Finance, HR, Business Administration, or a related field, and at least 2 years of payroll experience.
• You are detail-oriented and organized, with strong multitasking skills and proficiency in Microsoft Office Suite.
• You understand payroll legislation and statutory reporting requirements and have experience with HRIS systems such as ADP or SAP.
• You demonstrate integrity and discretion when handling sensitive information, and you communicate clearly and professionally.
• You thrive in a multicultural environment, showing adaptability and resilience while delivering exceptional service.
• You have a proactive, positive attitude and a passion for hospitality, ensuring associates feel valued and supported.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.