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A Day in the Life

As a Spa Attendant at Rosewood Amsterdam, your day begins with preparing the spa, pool, and fitness areas to ensure every detail meets our high standards of cleanliness and organization. You’ll greet guests warmly, guide them through the spa facilities, and assist with their needs to create a serene and welcoming environment. Throughout the day, you’ll support therapists, manage linen inventory, respond to guest requests, and ensure that all areas remain immaculate. Whether folding towels, maintaining the pool’s water quality, or providing personalized attention to guests, your role is essential in delivering a seamless and luxurious wellness experience.

Job Summary

The Spa Attendant is a vital member of the spa team, responsible for maintaining the cleanliness and organization of the spa, pool, and fitness center areas. In addition to preparing and restocking supplies, this role involves welcoming guests, assisting with their needs, and ensuring a smooth operation. The Spa Attendant plays a key role in upholding Rosewood’s reputation for luxury and service excellence.

Key Responsibilities

Guest Experience:

• Welcome and escort guests through the spa facilities with warmth and professionalism.
• Provide information about spa offerings, services, and amenities.
• Ensure the confidentiality and security of all guests' belongings.
• Develop professional relationships with spa guests and members, enhancing their overall experience.

Operational Excellence:

• Perform opening and closing cleaning duties in the spa, pool, and fitness areas.
• Maintain proper linen use, folding, and inventory, ensuring all areas are stocked and organized.
• Regularly check the water quality in the pool and jacuzzi, making necessary corrections to ensure safety and comfort.
• Prepare wellness areas for the next day, ensuring all spaces are guest-ready.
• Report maintenance deficiencies promptly to management and handle guest requests efficiently.

Standards and Compliance:

• Ensure the wellness area is always tidy and serene, with no items left out of place.
• Follow all health and safety standards, ensuring a relaxed and secure environment for guests.

Collaboration and Communication:

• Communicate effectively with guests and colleagues to ensure smooth operations.
• Work closely with therapists and other team members to maintain seamless service flow.

About Asaya

At the heart of Rosewood Amsterdam lies Asaya, a thoughtfully curated urban wellness sanctuary. Inspired by the Sanskrit term for setting an intention toward self-transformation, Asaya offers guests a safe haven to restore, rejuvenate, and transform mind, body, and spirit. Combining ancient eastern healing modalities with Ayurvedic influences and innovative western therapies, Asaya provides holistic treatments designed to deepen the connection between self and the natural world. Guided by the five pillars of emotional balance, physical therapies, fitness and nutrition, skin health, and community, Asaya prioritizes health and well-being, creating a transformative space for all who enter.

Skills & Qualifications

Experience:

• At least one year of relevant work experience in a luxury hotel or spa environment.

Skills:

• Excellent communication and interpersonal skills, with a friendly and proactive demeanor.
• Strong sense of responsibility and a detail-oriented approach.
• Ability to multitask and adapt to a fast-paced, guest-focused environment.

Personal Qualities:

• Host mentality with a practical and guest-centric mindset.
• Well-organized, self-motivated, and a reliable team player.
• Flexibility and openness to new challenges.
• Ability to work independently while maintaining collaboration with the team.

Why Rosewood Amsterdam?

As a Spa Attendant, you will be an integral part of creating a serene and luxurious wellness experience for our guests. Working within the tranquil environment of Asaya, you’ll have the opportunity to support guests on their journey of restoration and transformation while developing your skills in a supportive and inspiring setting.

Social Impact

At Rosewood Amsterdam, we are committed to making a positive impact within our hotel and the wider community. Through our "Rosewood Impacts" program, we engage in social responsibility initiatives that focus on the well-being of our associates, the environment, and the local community. By joining our team, you’ll be part of a family that values respect, collaboration, and giving back.

Legal Requirements

Applicants must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, we are unable to sponsor a visa for this position.