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Commis de Rang - In Room Dining

一般資料

國家/地區
德國
省/城市
慕尼黑
地點
慕尼黑瑰麗酒店
部門
飲食 - 服務
工作類型
全職長工

工作描述

The Commis de Rang is responsible for delivering efficient, courteous, and exceptional in-room dining service, consistently exceeding operational standards. As an ambassador of the hotel, this role requires the highest level of hospitality, professionalism, and attention to detail, with a passion for outstanding guest experiences. The ideal candidate will possess an engaging demeanor and an intuitive understanding of first-class service.
  • Handle guest inquiries and orders with precision, ensuring timely and accurate delivery.
  • Ensures that all the Food and Beverage Fundamentals are implemented.
  • Uphold the brand promise by providing exceptional, personalized service at all times.
  • Anticipate and record guest preferences to enhance future visits.
  • Maintain in-depth knowledge of all menu items, including ingredients and preparation methods. 
  • Recommend food and beverage pairings and up-sell alternatives effectively.
  • Communicate special requests, dietary restrictions, or allergies to the kitchen team promptly.
  • Proficient in using the Micros and Triton systems for seamless service operations.
  • Strong understanding of food and beverage standards and service etiquette.
  • Ensures mise en place is continuously done to ensure we have the necessary equipment during each service.
Qualifications and Skills
  • Fluency in German and English is required; proficiency in additional languages is a strong advantage.
  • Ability to anticipate and understand guest needs to deliver exceptional service.
  • Collaborate effectively with colleagues in a fast-paced environment.
  • Prior experience in a similar role or within luxury hospitality is preferred.

關於我們

Rosewood Munich opened in Autumn 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich is ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic city center. The hotel is located within walking distance of several of the city’s most popular sites and destinations, including central Marienplatz square, the Residenz city palace, Bavarian State Opera, and the Maximilian- and Theatinerstraße shopping districts, as well as world renowned museums. Rosewood Munich offers 132 spacious guestrooms and suites designed to complement the property’s original façade and iconic stairways, which remain well preserved and contribute to the city of Munich’s ensemble of historical buildings. The property boast an inviting lobby lounge and two distinct dining venues, which include a full service restaurant and a vibrant bar. Rosewood Munich also features a full service spa, which house five treatments rooms, as well as an indoor pool and fitness area. Additionally, the hotel includes extensive meetings and events spaces to accommodate a variety of private gatherings, conferences, and special events for up to 400 guests.