Rosewood Hotel Group 主頁

Impact of this role We are currently looking for a Personal Bar Attendant to join our team at Rosewood Miyakojima. Our Personal Bar Attendant is entrusted to maintain all guest rooms and suites personal bars in accordance with the standards required by the Director of Housekeeping. Key Responsibilities Ensure that all company brand standards are followed at all times. Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Contribute to the collective commitment of a unique guest experience - to create a sense of place. Support new members of the Personal Bar team. Report to work ensuring appearance and presentation meet the required standards. Collect key and devices from the Housekeeping office at your appointed starting time. Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction. Ensure all pantries are stocked properly with correct supplies. Stock and replace missing items in guestrooms’ personal bar, inspect and clean the personal bar in accordance with departmental procedures and policies. Maintain, track and complete daily worksheet of personal bar products’ stocks and post to guest accounts via Unifocus. Ensure all equipment is well maintained and in proper working order. Ensure products in personal bar storages and guestrooms are not expired and follow the proper procedures to remove and replace those products as necessary prior to the expiration dates. Ensure proper rotation of all personal bar products to prevent losses by following the processes at all times. Monitor and report any misuse or unexplained stock discrepancies. Ensure that the standards of all rooms are equal to the highest degree of excellence, including cleanliness of the personal bar and products’ presentation. While on the floors all noise should be kept to a minimum such as closing doors and conversations. Rooms with a “Do not disturb” card should not be knocked or entered. Enter the status of DND rooms on KnowHousekeeping. While on the floor, all noise should be kept to a minimum such as closing doors and conversations. Must respond to all guest requests in a prompt and courteous manner. Attend training sessions both internal and external. Report all malfunctions in assigned areas to Engineering department. Follow up any reports taking further action if required. Report immediately any matters concerning the security of guestrooms to the Security department. Report anything suspicious to Security. Ensure safety and return of all key cards and devices. Report any loss of key card or device immediately to the Housekeeping office. Report any defects in the building, plant or equipment according to hotel procedure and follow-up accordingly. While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. Critical Skills & Qualification Experience: Minimum one year of working experience in a sizeable luxury hotel, preferably in Housekeeping department . General Skills: Detail-orientated, organized with excellent interpersonal skills. Language Skills: Intermediate in written and spoken Japanese is a must, another language is an advantage. Licenses & Certifications: Driver’s license is required. Our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling

The resort’s 55 villa accommodations will feature private pools, landscaped gardens and unobstructed sea views. Conceived by Netherlands-based Studio Piet Boon, the architecture and interiors are seamlessly designed to immerse guests in the natural surroundings and express harmony with the island through the extensive use of local materials. Mitsubishi Jisho Sekkei Inc. is providing local architectural expertise and support in realizing the design vision. Four restaurants and bars will include relaxed beachfront concepts showcasing fresh seafood, prized island-raised beef, locally distilled spirits and craft beer. With a stunning seascape as a backdrop, the resort’s indoor and outdoor event venues will host unforgettable destination weddings and private celebrations. On-site recreation will include a standalone Rosewood Explorer’s Club, Rosewood’s program for younger guests designed to inspire creativity and imagination, encourage adventure, discovery and social responsibility through unique experiences attuned to the destination. Asaya, Rosewood’s pioneering integrated wellness concept, will offer treatment rooms set amid private gardens, indoor and outdoor hydrotherapy facilities and a menu of programs and services influenced by local healing traditions. Beyond the resort, guests will discover an abundance of vividly picturesque sites, from the majestic natural stone arch of nearby Sunayama beach to the perfectly poised lighthouse at Higashi-Hennazaki Cape (a nationally designated “Place of Scenic Beauty”) and the seven-kilometer stretch of Yonaha Maehama, regularly ranked as Japan’s best beach and renowned for its cinematic sunsets. Even a brief sojourn will reveal distinctive customs, culture, dialects, cuisine and crafts as well as the beguiling ways of the Okinawan uchinanchu (“sea people”) who inhabit the island.