Chef de Cuisine
工作描述
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Overview/Basic Function
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Ensure proper ordering/purchasing of products for every day and specifically weekends.
- Act as a creative force in menu development
- Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks.
- Meet with the Chief Steward to review equipment needs, cleaning schedule/project status, health/safety and sanitation follow up.
- Meet with the Executive Chef to review schedules, assignments, anticipated business levels, changes and other information pertinent to job performance.
- Research and develop new trends in fine dining, regional cuisine and other worldly cuisine.
- Interact with restaurant guests/visit restaurant in each meal period and connect with guests.
- Address guest concerns/complaints and resolve to complete satisfaction.
- Participate in all management meetings.
- Ensure that staff report to work as scheduled; document any late or absent employees.
- Coordinate breaks for staff.
- Ensure that each kitchen work area is stocked with specific tools, supplies and equipment to meet business demand.
- Train restaurant staff on cuisine and dish preparation/presentation to assist in selling to guests.
- Monitor and review daily revenue reports, labor reports, food cost and all other F&B reports., adjusting where necessary to ensure costs are in line with budget and revenues.
- Ensure that recipe books, production schedule, plating guides, photographs are current and posted.
- Monitor performance of staff and ensure all procedures are complete to the department standards; rectify deficiencies with respective personnel.
- Monitor quality control, plate presentation, food quality, food taste, etc.
- Work on line during service and assist wherever needed.
- Be aware of any shortages and make arrangements before the item runs out.
- Observe guest reactions and confer with service staff to ensure guest satisfaction.
- Promote positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
- Monitor and handle guest complaints by following the six step procedures and ensuring guest satisfaction.
- Conduct frequent walk through of the restaurant kitchens and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained.
- Inspect the cleanliness of the line, floor, and all kitchen stations; direct staff to rectify any deficiencies.
- Ensure that staff maintain and strictly abide by the Health Department and hotel requirements.
- Maintain proper storage procedures as specified by the Health Department and hotel requirements.
- Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.
- Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
- Minimize waste and maintain controls to attain forecasted food and labor costs.
- Ensure that excess items are utilized efficiently.
- Monitor and ensure that all closing duties are completed to standard before staff sign out.
- Foster and promote a cooperative working climate, maximizing productivity and employee morale.
- Meet with Sous Chefs to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
- Oversee and direct training of new hires in specified phases of the kitchen operation; maintain an ongoing training program for existing staff; reevaluate positions in the kitchen and make changes wherever necessary.
- Provide feedback to staff on their performance; handle disciplinary problems and counsel employees according to hotel standards.
- Conduct scheduled performance appraisals.
- Document pertinent information in the logbook and follow up on items notated during other shifts.
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
- All other duties as required.
- Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Extensive knowledge in local and worldly cuisines; exceptional guest relations skills; exceptional employee relations skills; strong organizational skills; computer skills proficiency; thorough understanding of financial reports including labor; ability to effectively direct and manage all facets of the kitchen; ability to lead a team; flexibility with work schedule; excellent presentation skills; strong written and verbal communication skills; excellent listening skills.
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Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests.
Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa®, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.