Suite Service Assistant Manager - 南下加州聖荷西卡波墨西哥 - 428831 - Rosewood Hotel Group

一般資料

國家/地區

墨西哥

省/城市

南下加州聖荷西卡波

地點

洛斯卡波斯瑰麗度假酒店

部門

飲食 - 服務

工作類型

全職長工

工作描述

ABOUT ROSEWOOD HOTEL GROUP

Rosewood Hotel Group, one of the world’s leading hotel companies, encompasses three brands: Rosewood Hotels & Resorts®, New World Hotels & Resorts® and KHOS™. Its combined portfolio consists more than 40 hotels in 19 countries. Known for distinctive, refined service in cultures throughout the worlds. We want to be progressive in our service yet remain timeless. Whether you work with us to stay with us, Rosewood Hotel Group creates enduring relationships in engaging environments.

ABOUT OUR DEPARTMENT / TEAM

Associates who are passionate about their craft, committed to excellence, and eager to become valuable members of a successful service team. High level of awareness and great attention to detail with a consistent and humble “can-do” attitude. Integrity, doing things right, even when no one is watching. Excellence, doing whatever it takes to get the job done to the best of your ability. Hospitality, doing everything you can and even going above and beyond to provide service to others.

THE IMPACT OF THIS ROLE

Under the Supervision of the suite service Manager, he assists in achieving the highest level of service and presentation, ensuring that guests receive timely, corteous, and efficient service.

Together with the suite service Manager he develops and maintains a staff dedicated to excellence, attentive, impeccable room service equal to that of the best restaurant with a passion for adding unquestionably personalized accommodations to the requests and preferences of our hotel clients

KEY RESPONSIBILITIES

Ensures that consistently correct serving techniques for various meal periods will be demonstrated by all staff members through the use of job descriptions, ongoing professional training, and examples
He is familiar with the Las Ventanas Al Paraiso Personnel Policy Manual, and adheres to established guidelines and procedures.
It is dedicated to excellence, continuous development of the room Service department reputation, public relations of the hotel and its knowledge management development staff
Maintains an order taking and service guideline for all food and beverage personnel in order to alleviate inconsistencies, service inefficiencies, and incorrect information
Has the management capacity that guarantees the successful handling the Room Service operation in the absence of the Manager

While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

CRITICAL SKILLS & QUALIFICATIONS

Has a complete understanding of all the food and beverages offered at each hotel exit including the ingredients, method of preparation, and appropriate service for each item. He also has a general understanding of culinary classics as well as a complete knowledge of all the wines available on our wine list, including pronunciation, flavor, and geo-graphics of origin
Has complete knowledge and the ability to prepare weekly work schedules that allow adequate service based on the weekly occupancy of the resort, while controlling labor costs and over time.
Maintains a daily record in the Administrator of the absence to inform the Director of Food and Beverage and Room Service Manager of unusual circumstances and to assist in anticipating future business
Maintains clean, tidy Room Service work area including tools, paintings, china, glass, silver, clothing, supplies based on the distintivo H and distintivo M.
Assists in executing banquet style service of all types and levels of complexity in boardrooms. He has a deep knowledge of the procedures and procedures services and coordinates all the room activities with the Restoration Department

DEVELOPMENT PATH

This position will allow the associate to increase their responsibility, impact with the management of a department which has contact with different divisions within the resort. The position will allow the associate to create, coordinate and execute new experiences for the guests. Has the ability to help and coordinate the staff to achieve the objectives established for the guests and the company

關於我們

Set on fine white sands at the tip of Mexico’s Baja Peninsula and along the sparkling blue Sea of Cortez, Las Ventanas al Paraíso has a reputation for definitive luxury. Serene and sophisticated, guests enjoy an unparalleled service, exquisite accommodations and an impeccable attention to detail. The 84 enchanting suites and villas feature the finest craftsmanship, Mexican motifs and artworks, and accessories reflective of the vibrant hues of Los Cabos. Each Signature Villa boasts a private infinity-edge pool as well as awe-inspiring views of the Sea of Cortez. The Ty Warner Mansion is an exclusive 28,000-square-foot beachfront mansion poised directly on the water's edge with panoramic views over the Sea of Cortez. For longer stays in Los Cabos, stunning private residences offer resort living convenience.