Cluster Talent & Culture Manager
工作描述
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Position Overview
Rosewood Red Sea and Rosewood AMAALA, part of the ultra-luxury Red Sea Global destination, are seeking a dynamic and people-focused Cluster Talent & Culture Manager to join our pre-opening leadership team. This critical role will oversee all Human Resources functions across both properties, ensuring the successful attraction, development, and retention of top talent while nurturing a culture that reflects Rosewood’s philosophy of A Sense of Place®.
The successful candidate will support the Cluster Director of Talent & Culture in implementing HR strategies, managing associate life-cycle activities, and embedding Rosewood’s service culture across all teams. This role is essential to creating a world-class workplace that delivers on both the associate and guest experience.
Key Responsibilities
• Support the Cluster Director of Talent & Culture in managing all T&C functions across Rosewood Red Sea and Rosewood AMAALA, ensuring alignment with Rosewood’s brand values and Red Sea Global’s vision.
• Drive pre-opening readiness by supporting mass recruitment campaigns, onboarding initiatives, and the establishment of HR systems, policies, and procedures.
• Coordinate with departmental leaders to forecast manpower requirements, ensuring timely recruitment and deployment of associates across both properties.
• Manage associate life-cycle activities including contracts, onboarding, payroll coordination, attendance, and HR administration.
• Implement training, development, and orientation programs to ensure associates embrace Rosewood’s service philosophy and brand culture.
• Support performance management, talent reviews, and succession planning to strengthen organizational capability and future leadership pipelines.
• Ensure compliance with Saudi labor laws, GOSI, and company policies, maintaining accurate HR records and reporting.
• Champion employee engagement initiatives, recognition programs, and communication platforms that promote a positive workplace culture.
• Address associate relations matters with empathy, fairness, and confidentiality, ensuring alignment with Rosewood’s values and zero-tolerance policies.
• Drive diversity, inclusion, and localization efforts in line with Red Sea Global’s commitment to nurturing Saudi talent.
• Partner with Finance, Operations, and external stakeholders to align budgets, housing, transportation, and welfare programs for associates.
• Support payroll verification, leave ticket administration, and benefit programs to ensure accuracy and fairness.
• Contribute to the design and implementation of policies for housing, lifestyle allowances, medical benefits, and other welfare initiatives.
• Maintain close collaboration with Rosewood corporate T&C teams and Red Sea Global HR representatives to ensure best practices and brand consistency.
• Mentor and develop HR associates across both properties, building a high-performance T&C team that embodies Rosewood’s culture of care.
Qualifications
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Degree in Human Resources, Business Administration, or related field.
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Minimum 8–10 years of progressive HR experience in luxury hospitality, with at least 3–5 years in a managerial role.
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Strong pre-opening experience within ultra-luxury hotels or resorts is highly preferred.
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Comprehensive knowledge of Saudi labor laws, GOSI, and HR compliance requirements.
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Proven track record in recruitment, training, employee engagement, and HR operations.
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Excellent interpersonal and communication skills with the ability to influence and build relationships at all levels.
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Strong organizational skills with attention to detail and the ability to manage multiple priorities.
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Fluency in English required; Arabic proficiency will be an advantage.
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