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Butler Trainee (6 months)

General Information

Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Others
Job Type
Internship

Job Description

Role

We are currently looking for Trainees to join our team of associates in the Butlers team. You will have the opportunity to learn from industry professionals, gain hands-on experience, and develop the skills necessary to excel in your future career.  


Position: Trainee
Duration: 6 months 


Key expectations of this role are
  • Providing a courteous, professional, efficient and flexible service at all times.
  • Assisting the team in delivering personalised and exceptional service to our guests, ensuring their needs and preferences are anticipated and met.
  • Possessing a thorough knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities.
  • Being proactive in managing the arriving and departing guests’ suites, ensuring Special Attention Guests receive a memorable experience.
  • Handling guest enquiries and complaints according to the company’s standard and resolving any issues or concerns promptly and efficiently.

Profile
  • Currently enrolled as a student in a hospitality or related program
  • The ability to work in a team and build relationships with the others
  • Strong interpersonal and communication skills
  • A positive and proactive attitude
  • Flexibility to work in a fast-paced and dynamic environment

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
 

Benefits
  • 28 days paid holidays per annum including Bank Holidays
  • Company pension scheme 
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

 
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.