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Front of House Internship

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Location
Rosewood Amsterdam
Department
Rooms - Front Office
Job Type
Internship

Job Description

Are you passionate about hospitality and ready to begin your journey in the world of ultra-luxury lifestyle? We are seeking an enthusiastic and service-minded Front of House Trainee to join our team.

Job Duties

Duties may include, but are not limited to:

  • Maintain positive guest relations at all times
  • Resolve guest complaints, ensuring guest satisfaction
  • Maintain complete knowledge of the hotel room categories, room rates, packages, promotions, hotel features, and other knowledge necessary to perform daily duties
  • Process all guest check-ins, confirm the reservation in the system and review all noted information
  • Provide general information about the room, hotel facilities, and provide assistance for restaurant reservations

What we offer

  • A welcoming, inclusive work environment
  • Flexible working hours to suit your lifestyle
  • On the job training and professional development
  • Associate meals, wardrobe, and exclusive team benefits
  • Opportunity to grow within our global luxury hotel brand

Apply now to become part of something extraordinary. Together, we make the place.


Please note that our Front of House Department is consisting of Front Office, Guest Relations, Guest Experience, and Porter Services

About Us

Rosewood Amsterdam is poised to welcome guests in Q1 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat will feature 134 elegantly designed guestrooms and suites, many of which will offer breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests will delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.
For memorable gatherings and events, our hotel will offer a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel will honor the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.
The heart of our public areas will be the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.