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The Chancery Rosewood - opening in Summer 2025, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

Here we are seeking a Laundry Manager to lead a team that ensures every linen, garment, and textile meets the highest standards of care and presentation. This is a role for someone who understands the importance of the finer details, thrives on organisation, and knows how to keep operations running smoothly behind the scenes. Working closely with the Assistant Director of Housekeeping, you’ll be responsible for maintaining efficiency, training your team, and ensuring that both guest and staff garments are handled with precision and care.

Key responsibilities:

• Ensure linens, uniforms, and guest garments are processed to the highest standard.
• Train, support, and manage a high-performing laundry department.
• Conduct daily checks to ensure items meet brand standards before being distributed.
• Keep inventory levels in check and ensure laundry equipment is well-maintained.
• Manage guest laundry and valet services efficiently, resolving any concerns promptly.

About you:

• know how to manage workflows, schedules, and inventories effectively.
• You naturally notice when things aren’t up to standard and take action.
• You’re experienced in managing teams and creating a positive, productive environment.
• You anticipate challenges before they arise and find solutions quickly.
• You understand that laundry is more than just cleaning—it’s about presentation, care, and precision.

Diversity and Inclusion

We believe in bringing together individuals for the long-term success of our hotel and the communities we operate in. We are committed to offering a transparent, fair and consistent recruitment process for all. Ensuring equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

About Rosewood

Rosewood Hotel Group is one of the leading global lifestyle and hospitality management groups. Our foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.