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ASSISTANT RESTAURANT MANAGER

General Information

Country/Region
Mexico
Province/City
San Jose Del Cabo, B.C.S
Location
Las Ventanas al Paraiso, A Rosewood Resort
Department
Food & Beverage - Services
Job Type
Full-time Permanent

Job Description

ABOUT OUR DEPARTMENT / TEAM

To be a passionate team about hospitality and ultra-luxury service, committed in creating extraordinary experiences on a daily basis to positively impact the lives of our guests and associates, having special attention to detail, always with a smile on our face, intuitive service, mental and physical strength and highly resilient when facing complicated situations.

THE IMPACT OF THIS ROLE

Working hand in hand with the team, supervising and making sure that things happen in the assigned times, attending the needs and being a provider of resources, assisting the restaurant manager in the daily tasks of each shift, we will reach the objectives.

KEY RESPONSIBILITIES

·             Actively supports the development, spirit and genuine interest of Las Ventanas al Paraíso, leading programs and processes for the optimal development of the department, together with the manger.

·             Directly supervises the daily operations of the department as well as the correct management of the personnel under his charge, ensuring that they comply with all the guidelines and quality standards previously established, LQA, AAA, Forbes, Distintivo H and TRUST YOU.

·             Monitors, manages and maintains the quality in the outlet, sales, income versus budget, ensures good analysis of P&L as well as payroll.

·             Keeps the team informed Performing Rosewood daily calling highlighting the points of interest such as arrivals, departures, allergies, special guests, sales goals, achievements, training courses, etc.

·             Follow up on comments and complaints from guests, as well as any other type of problem and ensure the satisfaction and recovery of guests through good judgment on behalf of the Food and Beverages Department.

·               While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

CRITICAL SKILLS & QUALIFICATIONS

·             High attention to detail.

·             Problem solving

·             High / Speciality knowledges on F&B

·             Charming personality with fluent language to relate and engage with guest  

·             Resilience and emotional intelligence


About Us

Set on fine white sands at the tip of Mexico’s Baja Peninsula and along the sparkling blue Sea of Cortez, Las Ventanas al Paraíso has a reputation for definitive luxury. Serene and sophisticated, guests enjoy an unparalleled service, exquisite accommodations and an impeccable attention to detail. The 84 enchanting suites and villas feature the finest craftsmanship, Mexican motifs and artworks, and accessories reflective of the vibrant hues of Los Cabos. Each Signature Villa boasts a private infinity-edge pool as well as awe-inspiring views of the Sea of Cortez. The Ty Warner Mansion is an exclusive 28,000-square-foot beachfront mansion poised directly on the water's edge with panoramic views over the Sea of Cortez. For longer stays in Los Cabos, stunning private residences offer resort living convenience.