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Front Office Associate (all genders)

General Information

Country/Region
Austria
Province/City
Vienna
Hiring Entity
Rosewood Vienna
Department
Rooms - Front Office
Job Type
Part-time

Job Description

We are looking for a motivated and energetic Front Office Associate to join Rosewood Vienna in part-time for 32 hours / week.

Job Summary:
  • creating unique guest experiences
  • ensuring a highly professional and personalized guest experience
  • ensuring the smooth arrival and departure of our discerning international guests
  • complaint management and guest relations
  • carrying out all administrative tasks in the front office area
Required skills:
  • successfully completed education in the hotel industry
  • work experience in the luxury hotel industry
  • passionate host with a high sense of quality and responsibility
  • very good knowledge of MS Office programs, Opera knowledge an advantage
  • very good knowledge of German and English
  • self-confident and winning personality
  • excellent manners and a well-groomed appearance

The minimum gross monthly salary for this position is € 2,263.00 (full-time) according to the collective agreement.
The willingness to overpay is of course given for this position and depends on your qualifications and professional experience.

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 99 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.