跳至內容

主選單。按輸入鍵或空格鍵展開，按退出鍵折疊

Service Centre Associate

一般資料

國家/地區
香港特別行政區
省/城市
香港特別行政區
地點
香港瑰麗酒店
部門
客房 - 後勤
工作類型
全職長工

工作描述

Essential duties and responsibilities

  • Maintains positive guest and colleague interactions with good working relationships
  • Answer all incoming calls in professional manner using the correct telephone etiquette at all times
  • Handle wake-up calls
  • work as overnight shift 

Requirements

  • Degree or Higher Diploma in Hospitality or Tourism management is an advantage
  • Minimum 1-year relevant experience in a sizeable luxury hotel, including internships
  • Proficiency in English, Putonghua and Cantonese is essential. Additional language is a plus
  • Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail

Is a “brand ambassador" at all times and ensures brand integrity and clarity and company’s culture is always maintained.

關於我們

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.